Privacy Policy for Tong

Last Updated:

1. Information We Collect

1.1 Personal Information

When you create an account with Tong, we collect the following personal information:

Name and email address
Social media authentication tokens (Facebook, LinkedIn, Instagram, Twitter)
Social media profile information (name, profile pictures, follower counts)
Social media account IDs and usernames

1.2 Content and Data

We collect and store the following content you create or provide:

Scheduled posts and content
Media files (images, videos) you upload
Tags and categories you create
Social media network connections and preferences

1.3 Usage Data

We automatically collect certain technical information:

Device information and browser type
IP address and general location
App usage patterns and interactions
Performance and crash data

2. How We Use Your Information

2.1 Service Provision

To authenticate and connect your social media accounts
To schedule and publish content to social media platforms
To provide personalized content recommendations
To manage your social media connections and preferences

2.2 Communication

To send you important updates about our service
To respond to your inquiries and support requests
To notify you about scheduled posts and activities

2.3 Improvement and Analytics

To analyze app usage and improve our services
To troubleshoot technical issues
To develop new features and improvements
To ensure security and prevent fraud

3. Social Media Platform Integration

3.1 Facebook Integration

When you connect your Facebook account:

We access your Facebook profile information (name, profile picture)
We access Facebook pages you manage for posting
We store your Facebook access tokens for publishing content
We do not access your personal Facebook messages or friend lists
We only post content you explicitly schedule through our app

3.2 LinkedIn Integration

When you connect your LinkedIn account:

We access your LinkedIn profile information (name, profile picture)
We store your LinkedIn access tokens for professional content posting
We do not access your private LinkedIn messages or connections
We only post content you explicitly schedule through our app
Company page access requires additional LinkedIn permissions

3.3 Instagram Integration

When you connect your Instagram account:

We access your Instagram profile information (username, profile picture)
We access Instagram business accounts if available
We store your Instagram access tokens for content posting
We do not access your private Instagram messages
We only post content you explicitly schedule through our app

3.4 Twitter Integration

When you connect your Twitter account:

We access your Twitter profile information
We store your Twitter access tokens for posting tweets
We do not access your private Twitter messages
We only post content you explicitly schedule through our app

4. Data Storage and Security

4.1 Data Storage

All personal information is stored on secure servers
Social media tokens are encrypted at rest
Media files are stored securely with controlled access
We retain data only as long as necessary for service provision

4.2 Security Measures

SSL/TLS encryption for all data transmissions
Regular security audits and vulnerability assessments
Access controls and authentication systems
Secure token management and rotation

5. Data Sharing and Third Parties

5.1 Social Media Platforms

We share content with social media platforms only when:

You explicitly schedule content to be posted
You authorize the connection to your social media account
Required for the functionality of our service

5.2 Service Providers

Cloud storage providers for data hosting
Social media APIs for content publishing
Analytics services for usage tracking
All service providers are carefully vetted for security

5.3 Legal Requirements

We may share your information:

When required by law or legal process
To protect our rights, property, or safety
To prevent fraud or illegal activity
With your explicit consent

6. Your Rights and Choices

6.1 Access and Control

View and update your personal information
Disconnect social media accounts at any time
Delete your account and associated data
Export your data in portable format
Control scheduling and publishing preferences

6.2 Social Media Controls

Revoke app permissions through social media platforms
Manage connected accounts in Tong settings
Control which content is posted to each platform
Review and delete scheduled posts

7. Data Retention

7.1 Account Data

Personal information: Retained while account is active
Scheduled posts: Retained until posting completion
Media files: Retained until you delete them
Social tokens: Refreshed periodically for security

7.2 Deletion

Personal information deleted within 30 days of account closure
Social media tokens immediately revoked on disconnection
Media files deleted according to your preferences
Some data may be retained for legal requirements

8. Children's Privacy

Tong is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

Email notification of significant changes
In-app notifications
Posting the updated policy on our website
Updating the "Last Updated" date

10. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@tong-app.com
Website: www.tong-app.com
Response Time: We will respond within 30 days